Your computer has been "Captured"


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Your computer has been taken off the Barnard network for one of the following reasons:

(1) a computer virus or worm has infected your computer

or

(2) there is a copyright violation complaint against you

The problem must be resolved before your network access can be restored.

To resolve this problem, please call the Barnard Help Desk at extension 47172 with your hardware address. Instructions on how to find your hardware address are below.

Click here for more information on the Capture Process.


How to find your Hardware Address:

The Ethernet Hardware Address (or MAC Address or Physical Address) is a number that is unique to the Network Interface Card (NIC) installed on your computer.   We need this 12-digit identifier in order to identify your exact problem. The Ethernet Address is a 12-digit number (can include A-F) divided into 6 pairs, e.g. 00:11:22:33:44:55. 

Please be aware that each network card in a computer has a hardware address. Your computer probably has both a Local Area Connection and a Wireless Connection listed. You might need to report more than one to the Help Desk.

Windows 95/98:
-From the Start Menu, choose Run
-Type winipcfg,
-Make sure your Ethernet adapter is selected in the drop-down list (not the PPP adapter).

Windows NT/2000/XP:
-Open the Control Panel, then open Network Connections
-Double-click on Local Area Connection
-Click on the Support tab
-Click Details,
-The Physical Address should be listed first

Mac OSX:
-Click on the Apple in the upper left hand corner
-Click on About This Mac,
-Click More Info
- Choose Network in the left-hand frame, and
-The Ethernet Address should be listed last.


copied from web 7-16-07