The faculty/staff e-mail hardware replacement took place on Saturday October 1, 2005. 
 
No e-mail was lost in this process.

The incoming server name continues to be bc.barnard.edu. Your username and password did  not change.

We migrated your Webmail address book and calendar, but you will need to reset the other Webmail preferences (color, display options, filters)

You may need to make minor adjustments in other email clients (Outlook Express, Thunderbird, Macmail) including "root path folder" and "secure protocols." Detailed information about changes, configurations and options is posted below.

General notes: 

• The faculty and staff email server will require that you connect "securely" starting November 1, 2005.  We suggest that you switch your email client to secure protocols now.  If you choose to make this change, please also verify that your incoming server is "bc.barnard.edu" rather than "bc.barnard.columbia.edu".  The instructions on how to do this (i.e. connect securely) are available by browser below.
• Outlook Express users who prefer to keep "sent mail" on the server should call the Help Desk for new instructions.
• Macmail users who prefer to keep "sent mail" on the server should call the Help Desk for new instructions.

• The vacation message feature in eBear is out of service.  If you need to set up a vacation message, please send the text in an email to the Help Desk.  We will handle this.  Likewise, send an email to the Help Desk if you want to turn off a vacation message.  

Possible problems with your folders:

When you log in to email for the first time after the upgrade, you may not see all of your folders immediately.  They are not lost - only hidden from view

Solutions for "missing folders"

• Use Barnard's Webmail

• Use pine

• Adjust your email client.  See instructions below.

Click on your email client below for instructions on how to adjust it.

OUTLOOK 2003
THUNDERBIRD 1.0.6
EUDORA 6.2
OUTLOOK EXPRESS
MACMAIL (MAC OS 10.4)
WEBMAIL
 

Any problems or questions,  please call the Help Desk at 212 854 7172 or send email to help@barnard.edu