Academic Technologies
Help Desk Hours

NORMAL HOURS

The Help Desk is open from 9 a.m. to 5 p.m., Monday through Friday.   

EXTENDED HOURS (subject to change)
During the academic year, there is limited phone support for faculty and staff as follows:
Monday through Thursday: 5 p.m. to midnight
Saturday:  12 noon to 5 pm
Sunday: 4 pm to 9 pm

SPECIAL HOURS

  1. The Help Desk staff is involved in an intensive training session for our student employees for 5 days in August and 3 days in January. During these periods, the Help Desk (x4-7172) will have minimal coverage for "over the phone" support and limited onsite assistance.
  2. The Help Desk closes for the Winter holiday.

If you have a serious computer problem when the Help Desk is closed, please send an email to help@barnard.edu.  Several staff members will check email during the day.
Faculty and staff

You can contact the Help Desk by phone at 212-854-7172,
or by e-mail at help@barnard.edu

 Students

Call the Resnet phone at 347-694-4694,
or send e-mail to  resnet@barnard.edu

last update 01/02/08