If user forgot password  for

• email account on Eclipse (students)
• email account on BC (faculty and staff)

User must come to the Lehman Computer Center with Barnard photo ID.  Password can be reset at AB, NW or MET computer.

• Columbia UNI (Barnard students, Barnard faculty, Barnard staff)

The following AT staff can "reset" UNI passwords for Barnard users only:  AB, JA, PT, NW, RMK, MET, EB, CF.

User must appear in person and present a Barnard photo ID. 

Columbia will give one of two messages:

• Password reset successful = the user must go to http://www.columbia.edu/acis/accounts/create/forgot-password-form.html to set a new password.
• This account does not have a password = user must activate UNI at http://uni.columbia.edu/

If user has forgotten the password for

• Datatel - see http://barnard.edu/at/SampleTextsDatatel.html
• Artemis - see http://barnard.edu/at/SampleTextsNovell.html

Other password problems?  Ask the user to call the Help Desk at x4-7172 with details.

last update 08/27/08