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FILING INSURANCE CLAIMS
*Click HERE to download an Insurance Claim Form*

 1.    Be sure you have a Super Bill from the clinician or institution (e.g., emergency room, x-ray facility, laboratory) where you received care. A Super Bill gives the date you were seen, a specific diagnosis with a code, and the name of the clinician who treated you.

 

2.    Find out if your parent's medical insurance or Medicaid covers you. If yes, go to Step 3; if no, go to Step 6. For reimbursements for a visit to Health Services at Columbia, go to Step 6 (you do not need to file with your parental insurance).

3.    Submit one copy of the Super Bill with the claim form from your parent's insurance company or Medicaid to the indicated address, filing out the requested information. If they ask for date of service, diagnosis, etc., you can put "Please see attached bill." Be sure to sign so that your clinician can be paid directly!

4.    You will receive notification from your parent's insurance company or Medicaid telling you how much of the bill has been paid. If your bill has not been totally paid, proceed to Step 5.

 

5.    Submit one copy of the Super Bill and a copy of the explanation of payment from your parent's insurance company or Medicaid, and a Student Insurance claim form (available in Health Services) to the address listed on the insurance form.

 

6.    If Student Insurance is your only coverage, submit one copy of the Super Bill or your receipt from Health Services at Columbia and the insurance form (available in Health Services) to the address listed on the insurance form. Fill in the requested information. For diagnosis, date of service, etc., you can put "Please see attached bill." If you have only a receipt, you must fill out this information. Except for visits to Health Services at Columbia, you must complete the section about other/parental insurance or your claim will not be processed.

 

PLEASE KEEP COPIES OF ALL DOCUMENTATION.

 

You may contact Barnard College Student Health Services at extension 4-2091 if there are problems getting your claim paid.

 

REMEMBER, visits to the emergency room or to consultants must be authorized by a clinician in Health Services or by the clinician-on-call for Student Insurance to be used. The Clinician-On-Call can be reached 24 hours/day whenever Health Services is closed at 866-966-7788 throughout the academic year, including Thanksgiving, Winter and Spring Breaks.